Privacy Policy

This privacy policy outlines how Legiano collects, uses, stores, and protects your personal information when you access and use our online slot gaming platform. We are committed to safeguarding your privacy and ensuring that your data is handled in accordance with applicable data protection legislation in Ireland and the European Union. This document explains our practices regarding the collection and processing of your information whilst using Legiano casino services.

Information We Collect and Process

Legiano collects various types of information to provide you with our gaming services and to comply with regulatory requirements. When you register an account, we collect personal identification details including your full name, date of birth, residential address, email address, and telephone number. We also process financial information such as payment card details, bank account information, and transaction history to facilitate deposits and withdrawals. During your use of our platform, we automatically collect technical data including IP addresses, device information, browser type, operating system, and gameplay patterns. Additionally, we may collect verification documents such as passport copies, utility bills, or driving licences to confirm your identity and comply with anti-money laundering regulations. For safe gaming purposes, we monitor your account activity, deposit limits, and gaming behaviour to identify potential issues and provide responsible gambling support.

How We Use Your Personal Data

Your personal information is processed for several specific purposes related to operating Legiano casino services. We use your data to create and manage your gaming account, process financial transactions, and maintain accurate records of your deposits, wagers, and withdrawals. The information enables us to verify your identity and age to ensure compliance with Irish gambling legislation and prevent underage gaming. We analyse gameplay data to detect fraudulent activity, prevent multiple account creation, and maintain the integrity of our platform. Your contact details allow us to communicate important account information, respond to customer service enquiries, and send notifications about your account activity. We also utilise aggregated data to improve our gaming offerings, enhance user experience, and develop new features. For safe gaming initiatives, we monitor patterns that may indicate problem gambling and implement protective measures such as deposit limits or self-exclusion options when necessary.

Data Sharing and Third Party Access

Legiano shares your personal information with selected third parties only when necessary to provide our services or fulfil legal obligations. We work with payment processors and financial institutions to handle your deposits and withdrawals securely. Game providers and software suppliers receive limited data to deliver slot games and ensure proper functionality of the Legiano platform. We engage third-party service providers for customer support, technical maintenance, and data hosting services, all of whom are bound by strict confidentiality agreements. Regulatory authorities and law enforcement agencies may receive your information when required by Irish or EU law, including for anti-money laundering investigations or compliance audits. We may share anonymised and aggregated data with analytics providers to improve our services, but such data cannot identify you personally. Marketing partners may receive limited information if you have consented to promotional communications, though you can withdraw this consent at any time through your account settings.

Data Security and Retention

Legiano implements robust security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. We employ industry-standard encryption protocols to safeguard data transmission between your device and our servers. All sensitive information is stored on secure servers with restricted access limited to authorised personnel who require the data to perform their duties. We conduct regular security audits and vulnerability assessments to identify and address potential risks to your information. Your financial data is processed through PCI DSS compliant payment systems that meet international security standards. We retain your personal information for as long as your account remains active and for a period thereafter as required by Irish gambling regulations and financial record-keeping obligations. Typically, we maintain account data for seven years following account closure to comply with legal requirements. You have the right to request deletion of your data after this retention period, subject to any ongoing legal obligations. Our data retention practices support safe gaming initiatives by maintaining historical records that help identify and prevent problem gambling behaviours.

Your Privacy Rights and Controls

Under Irish and EU data protection law, you possess several rights regarding your personal information held by Legiano casino. You have the right to access a copy of all personal data we process about you by submitting a subject access request through your account or contacting our data protection officer. You can request correction of inaccurate information or completion of incomplete data at any time. You may object to certain types of processing, including direct marketing communications, and withdraw previously given consent for optional data uses. In specific circumstances, you have the right to request deletion of your personal data, though this may prevent you from using Legiano services and may be subject to legal retention requirements. You can request restriction of processing or data portability to transfer your information to another service provider. To exercise these rights, contact our privacy team through the designated channels in your account settings. You also have the right to lodge a complaint with the Data Protection Commission of Ireland if you believe your privacy rights have been violated. We will respond to all privacy requests within one month and provide clear explanations of any limitations on fulfilling your requests based on legal obligations or legitimate business interests.